Our Cancellation Policy:

Guests must provide at least 24 hours notice of cancellation. When cancelling less than the 24 hour notice, it impacts Pure Posh and the opportunity to service other clients. Guests who fail to provide adequate notice (Less than 24 hours) will result in a charge equal to 50% of the reserved service amount, this includes Groupon appointments. If the 50% fee declines, you will be banned.

There is a 10 minute late grace period, after 10 minutes your appointment will be cancelled. Posh monthly members and Groupon guests will follow this same policy. Thank you for understanding.